COVID-19 symptoms and testing - what you need to know

With cases of Covid-19 on the rise in all parts of the country it is really important that we all know what to do if we:

  • have symptoms of Covid-19
  • fall ill in the workplace
  • are contacted by the NHS Test and Trace programme

It is everybody’s responsibility to understand and follow the guidance in this section.

Doing so will help reduce the spread of infection and save lives and help us to ensure that LBBD workplaces are safe and secure.

If you are an employee, please read and follow the guidance for the situation that applies to you.

If you are a manager, please work through the appropriate checklist and also make sure that you discuss the guidance with your team.

We’ve provided links to more detailed FAQs and information which should provide you with the answers to any questions but the important thing is to follow this guidance at all times.

Please read the appropriate section below for your situation.

Employee guidance

Managers’ checklists


With cases of Covid-19 on the rise in all parts of the country it is really important that we all know what to do if we:

  • have symptoms of Covid-19
  • fall ill in the workplace
  • are contacted by the NHS Test and Trace programme

It is everybody’s responsibility to understand and follow the guidance in this section.

Doing so will help reduce the spread of infection and save lives and help us to ensure that LBBD workplaces are safe and secure.

If you are an employee, please read and follow the guidance for the situation that applies to you.

If you are a manager, please work through the appropriate checklist and also make sure that you discuss the guidance with your team.

We’ve provided links to more detailed FAQs and information which should provide you with the answers to any questions but the important thing is to follow this guidance at all times.

Please read the appropriate section below for your situation.

Employee guidance

Managers’ checklists


  • Employee guidance - What to do if you have Covid-19 symptoms

    21 Sep 2020

    If you have symptoms of Covid-19 (a new continuous cough, fever, or loss/change of sense of smell or taste):

    • self-isolate for 10 days from when the symptoms started and you no longer have a fever– do not leave the house
    • book a test online or call 119 immediately
    • tell your manager immediately (including at weekends by text or email)
    • continue to work if you are well enough, if you can work from home
    • others in your household should self-isolate for 14 days or until you have a negative test result - they do not need a test unless they develop symptoms
    • come back to work when you have completed self-isolating and are well enough or as soon as you test negative for Covid-19.
  • Employee guidance - What to do if you fall ill at work

    21 Sep 2020

    If you become ill at work with Covid-19 symptoms (a new continuous cough, fever, or loss/change or sense of smell or taste):

    • tell your manager immediately
    • go home
    • self-isolate for 10 days and you no longer have a fever – do not leave the house
    • book a Covid-19 test online or call 119
    • others in your household should self-isolate for 14 days or until you have a negative test result - they do not need a test unless they develop symptoms
    • come back to work when you have completed self-isolating and are well enough or as soon as you test negative for Covid-19.
  • Employee guidance - What to do if you have a positive Covid-19 test

    21 Sep 2020

    If you take a Covid-19 test and it is positive:

    • complete your 10-day period of isolation from the date your symptoms started and you no longer have a fever
    • tell your manager immediately
    • continue to work if you are well enough, if you can work from home
    • others in your household should complete their 14-day period of self-isolation - they do not need a test unless they develop symptoms
    • you will be contacted by NHS Test and Trace and asked for details of your recent contacts.
  • Employee guidance - What to do if you have a negative Covid-19 test

    21 Sep 2020

    If you take a Covid-19 test and it is negative:

    • you can continue to work at home or return to the workplace, if you are well enough
    • tell your manager straight away
    • you won’t need to self-isolate any longer
    • household members can stop self-isolating.
  • Employee guidance - What to do if you are contacted by NHS Test and Trace

    21 Sep 2020

    If you are contacted by the NHS Test and Trace programme and told you have been in contact with someone with Covid-19 symptoms:

    • self-isolate for 14 days from your last contact with the person
    • tell your manager immediately (including at weekends by text or email)
    • if you develop Covid-19 symptoms, book a test online or call 119
    • if you test positive follow the guidance above
    • work from home if you are well enough, and you are able to carry out your job/part of your duties from home
    • others in your household do not have to self-isolate unless you develop symptoms.
  • Managers checklist - An employee has Covid-19 symptoms when working at home

    21 Sep 2020

    If an employee has symptoms of Covid-19:

    • tell them to stay at home and self-isolate for 10 days and they no longer have a fever
    • tell them to book a test online or call 119 immediately
    • tell them they should continue to work if they are well enough
    • explain that they will continue to be paid if they are not well enough to work
    • record their absence on Oracle as sick, with coronavirus as the reason for sickness.
  • Managers checklist - An employee falls ill in the workplace

    21 Sep 2020

    If an employee has Covid-19 symptoms in the workplace:

    • send them home immediately to self-isolate for 10 days and they no longer have a fever
    • tell them to book a test online or call 119 immediately
    • tell them they should continue to work from home if they are well enough and they are able to do their job/part of their duties from home
    • explain that they will still be paid if they are unable to work
    • check whether other employees in the workplace have symptoms and follow this guidance if they have
    • record the absence on Oracle without delay on Day 1 as sick, with coronavirus as the reason for sickness
    • if there is only one suspected case in your workplace contact the B&D Public Health team by emailing pauline.starkey@lbbd.gov.uk or usman.khan@lbbd.gov.uk to let them know and for further advice and support
    • if there are two or more cases also contact the London Coronavirus Response Cell (LCRC) on LCRC@phe.gov.uk or 0300 303 045 for advice. They will tell you what action to take about the work environment or colleagues
    • contact HR to let them know via the HR Service Desk so that your call is referred to the duty HR Business Partner or HR Adviser
    • arrange for a deep clean of the setting immediately before anyone else uses it. Contact janet.burke@bdtp.co.uk (phone 020 8227 3413 or 07772 229290)
    • review the risk assessment and safety measures in place in your workplace.
  • Managers checklist - An employee is contacted by NHS Test and Trace

    21 Sep 2020

    If an employee tells you they have been contacted by the NHS Test and Trace programme:

    • send them home if they are in the workplace
    • tell them to self-isolate for 14 days from their last contact with the person
    • you may ask them for evidence that NHS Test and Trace have contacted them (email/text/phone call)
    • record the absence on Oracle as special leave, self-isolating and either working or not working (depending if their job/some of their duties can be carried out at home)
    • tell them to book a Covid-19 test online if they develop symptoms or call 119
    • ask them to tell you the outcome of the test if they take one
    • tell them to work from home if they are well enough, and their job/part of their duties can be carried out from home
    • explain that if they are unable to work, they will still be paid
    • let the B&D Public Health team know by emailing pauline.starkey@lbbd.gov.uk or usman.khan@lbbd.gov.uk
    • contact HR to let them know via the HR Service Desk or call 020 8227 5233 so that your call is referred to the duty HR Business Partner or HR Adviser.
  • Managers checklist - An employee working at home tests positive for Covid-19

    21 Sep 2020

    If an employee tells you that they have tested positive for Covid-19:

    • tell them to stay at home and complete their 10 days self-isolation from the date the symptoms started and they no longer have a fever
    • record this on Oracle on Day 1 as sick with coronavirus as the reason for sickness
    • tell them they should continue to work if they are well enough
    • tell them that they will be contacted by NHS Test and Trace to gather information about their contacts
    • their household should start self-isolating for 14 days form the day that the symptoms started - they do not need a test unless they develop symptoms
  • Managers checklist - An employee who has been in the workplace tests positive for Covid-19

    21 Sep 2020
    • tell them to stay at home and complete their 10 days self-isolation and they no longer have a fever
    • record this on Oracle as sick, with coronavirus as the reason for sickness
    • tell them they should continue to work if they are well enough and their job/part of their duties can be carried out from home
    • tell them that they will be contacted by NHS Test and Trace to gather information about their contacts
    • their household should start self-isolating for 14 days form the day that the symptoms started - they do not need a test unless they develop symptoms
    • contact HR to let them know via the HR Service Desk or call 020 8227 5233 so that your call is referred to the duty HR Business Partner or HR Adviser

    If two or more employees who have been in the workplace test positive for Covid-19 this is considered an outbreak and you should follow the guidance below.

    • please contact the London Coronavirus Response Cell (LCRC) on LCRC@phe.gov.uk or 0300 303 045 – they will advise you on what to do next. Do not take any action until you have spoken to LCRC
    • contact Public Health pauline.starkey@lbbd.co.uk or usman.khan@lbbd.gov.uk to let them know. Please give public health as much information as you can about the outbreak as well as the reference number that LCRC will have given you
    • nominate a member of staff to co-ordinate your service’s response to the outbreak and be the main contact person for LCRC or Public Health
    • make sure you have a list of everyone who was in the workplace on the same date(s) as the person who tested positive
    • think about how to communicate with other staff members or the community about the outbreak – speak to HR and Corporate Communications
    • check that all staff at the workplace are symptom-free and have not been told to self-isolate by Public Health England. If not follow the above guidance for staff who fall ill in the workplace.