Repairs and Maintenance Survey: We want to hear from you!

Would you like to get involved in improving the repairs and maintenance services ?

Barking and Dagenham Management Services (BDMS) carries out repairs and maintenance on behalf of Barking and Dagenham Council, and would like to understand how they can make improvements to the service our residents receive when they report a repair.

We would like to hear from you.

The survey is open from 1 September 2021 until 26 September 2021.

To help with this, we have created a short survey that will take about ten minutes to complete. Your feedback will enable us to pay particular attention to the things that matter to you most.

You can also register your details to get involved with mystery shopping (to test our services) and customer journey workshops.

Please note that this survey is designed to purely help us to improve the service, and we will not be able to respond to any individual repairs and maintenance issues. If you do have a problem, please use the usual avenues for reporting any repairs requests.

Many thanks

BDMS



Would you like to get involved in improving the repairs and maintenance services ?

Barking and Dagenham Management Services (BDMS) carries out repairs and maintenance on behalf of Barking and Dagenham Council, and would like to understand how they can make improvements to the service our residents receive when they report a repair.

We would like to hear from you.

The survey is open from 1 September 2021 until 26 September 2021.

To help with this, we have created a short survey that will take about ten minutes to complete. Your feedback will enable us to pay particular attention to the things that matter to you most.

You can also register your details to get involved with mystery shopping (to test our services) and customer journey workshops.

Please note that this survey is designed to purely help us to improve the service, and we will not be able to respond to any individual repairs and maintenance issues. If you do have a problem, please use the usual avenues for reporting any repairs requests.

Many thanks

BDMS