Public Consultation Survey for Barking and Dagenham Libraries

Welcome to the Public Consultation Survey for Barking and Dagenham Libraries. Your opinion is crucial to us! This survey is designed to collect your feedback on our library services, facilities, and programmes. Your responses will guide us in making informed decisions to improve and tailor our library services to better meet your needs and expectations. Thank you for taking the time to help us enhance your library experience. Every voice counts, and we appreciate your contribution to the growth and success of our libraries.

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Please tell us what you think of Barking & Dagenham Library Services

Are you a library member?

* required

Yes

How often have you visited libraries?

* required

Select option

Do you have children under 18 years? and/or Do you have care responsibilities of children under 18 years?

* required

Yes

Does you or anyone in your family have a disability who could benefit from accessible library services?

* required

Yes

Thinking of your recent visit to the library - what was the purpose for the visit? Please select all that applies

* required

Borrowing or Returning a library item (Books, VCDs, laptop etc)

Reading Library Books, Study Materials

Using Study Area

Accessing FREE WiFi

Accessing Warm Space

Attending pre-booked appointment for council services

Attending Classes, Groups, Activities for Adults

Attending Classes, Groups, Activities for Children

Needing help with completing online forms

Needing help with council related matters (Council Tax, Parking, Housing, Benefits etc)

Accessing Computer for managing essential services (Emails, Banks, Utilities, Universal Credits, Council Tax, Benefits, Job Search etc)

Accessing Computer for leisure (watching videos, reading newspapers, streaming videos etc)

Enquiring Room Bookings

Attending Partner Services (Barclays Bank, CAB, University of East London, Nursery, Foodbank)

Other (please specify)